Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which ...

SEATTLE--(BUSINESS WIRE)--Today at Enterprise Connect, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), shared new business momentum milestones and announced three new ...

Amazon Web Services has announced the local availability of its omni-channel cloud contact centre solution, AWS Connect, today. It is being made available through the company’s Africa region located ...

根据与AWS的协议，Verizon将建设长途、高容量光纤通道，连接AWS的数据中心位置。Verizon表示，此举将使AWS能够继续为构建和部署大规模先进AI应用的客户交付和扩展其安全、可靠、高性能的云服务。

Low-latency, high-availability connections at key centers of data exchange power new possibilities of scale for AWS customers, directly addressing data gravity challenges AUSTIN, Texas, June 3, 2021 ...