We quite often get calls, or find ourselves in a conversation where somebody is inevitably asking, “What’s the leanest way to lay out my factory”? This is always a delicate subject because it is ...

From registration forms to nurses’ notes to bills, hospitals have a significant amount of data they can use to improve processes. Tracking data can be particularly useful when using Lean manufacturing ...

With Lean Thinking, Jim Womack and Dan Jones ushered a true (and rare) revolution in management thinking: To deliver a superior order of performance, leaders should lead from the workplace, the “gemba ...

Lean principles have proved incredibly effective for future-proofing organizations from wasting resources. Though the philosophy originated in manufacturing, its adaptability has made it essential for ...

Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Ms. Peach used Kaizen, a process improvement strategy within lean manufacturing, within her division’s hospitals. Kaizen encompassed a three-day workshop in which front-line workers in the emergency ...