If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

August 15, 2007 Add as a preferred source on Google Add as a preferred source on Google Windows only: If you bought your printer and scanner separately, free, open source application iCopy combines ...

The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...