As people increasingly rely on AI-powered chatbots to look up basic facts about the world, a new Yale study shows that those interactions can influence users’ social and political opinions. Prior ...

Interacting with chatbots can shift users' beliefs and opinions. A newly published study aimed to figure out why. Post-training and information density were key factors. Most of us feel a sense of ...

New research suggests that chatbots still don’t measure up to humans when it comes to connection and well-being.

OpenAI’s ChatGPT, Google’s Gemini, DeepSeek, and xAI’s Grok are pushing Russian state propaganda from sanctioned entities—including citations from Russian state media, sites tied to Russian ...

AI chatbots can sound authoritative on health, but new research shows they often mislead, especially when users must ...

Chatbots are marketed as great companions, able to answer any question at any time. They’re not just tools, but confidants; they do your homework, write love notes, and, as one recent lawsuit against ...

More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

The rise of artificial intelligence has produced serial writers to science and medical journals, most likely using chatbots to boost the number of citations they’ve published. By Gina Kolata Letters ...

As AI adoption accelerates across industries, US customer experience (CX) leaders are increasingly focusing on chatbot technology — and exploring how chatbots improve customer experience in measurable ...

Though chatbots could have some benefits for mental health access, the physician lobby argued “immediate attention is ...