John Iwuozor is a freelance writer with expertise in the technology field. He has written for a host of top tech companies, the likes of Technologyadvice, Tripwire amongst others. He's an avid chess ...

Providing technical support for a conference is an important responsibility that ensures maximum audience immersion and fault-free technical functionality. However, each event is different and the ...

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces the “The State of Technical Support in 2024,” a ...