The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...
Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities; more broadly ...
Technology company Salesforce has rolled out updates to its Health Cloud software solution with a focus on home health and automating processes for healthcare providers. Healthcare providers need ...