Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

When Microsoft took the wraps off Dynamics 365 a couple of weeks ago, officials seemingly didn't want to talk much about tech. They were more intent on appealing to business decision makers. But most ...

Microsoft made available today its 315 pages of release notes for its Dynamics 365 April '19 update, outlining new features it will roll out for its ERP, CRM, Mixed Reality and Power Platform between ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

For starters, the cloud-based CRM/ERP software has some surprising integrations with PowerApps, Microsoft's low-code developer environment. As someone who has been writing about Microsoft since the ...

Hitachi Solutions announced today it has won the Dynamics 365 Finance 2025 Microsoft Partner of the Year Award. It has also been selected as finalists for Build and Modernize AI Apps, Dynamics 356 ...

TTEC Digital was also recently selected for membership in the 2025/26 Microsoft Inner Circle for AI Business Solutions . This recognition marks the 10 th consecutive time TTEC Digital has achieved ...