Knowledge management can help institutional teams become more familiar with their enterprise artificial intelligence tools ...

Effective knowledge management is crucial for successful AI. Here’s how organizations can optimize to improve AI-enabled customer service interactions. Organizations everywhere are understandably ...

Rather than wax philosophical about what knowledge is, let’s let it be any information that can further an organization’s goals. If managing IT can be compared to herding cats, managing knowledge is ...

The modern world is interconnected in ways that were unimaginable only a couple of decades ago. There now exists a constant flow of ideas, technologies, services, goods and even people across borders, ...

How Xerox got its engineers to use a knowledge management system Your email has been sent Xerox found a way to cut costs and share institutional knowledge with a knowledge management system that gives ...

Indigenous knowledge systems are bodies of knowledge that were developed and used by local communities for centuries. They shape how people understand their environment, solve problems, and live ...

What if the very tools designed to simplify your life are actually steering you away from their true purpose? In the world of personal knowledge management, the Zettelkasten method has become a beacon ...

Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

What if you could merge the art of knowledge management with the precision of AI-driven coding? Imagine a workspace where your ideas, notes, and projects seamlessly connect, while intelligent ...

Nuclear technology requires a high level of technical expertise and experience that must be developed and kept available for current and future generations. The Section assists Member States and the ...