Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced the enhancement of its Call Recording capabilities for greater integration with Webex Calling —part of ...

FRISCO, Texas--(BUSINESS WIRE)--Tango Networks today announces Tango Extend for Webex Calling, empowering Cisco Certified Mobile Calling Providers to offer a native mobile communication solution for ...

Here’s a look at the products updates, hardware and AI-enhanced features that the tech giant launched this week during WebexOne 2024. Cisco Systems has been on a mission over the last 18-24 months to ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

-- New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. -- Webex AI Agent and Cisco AI ...

Here are the AI-enhanced features, customer experience updates and new integrations with the likes of Zoom and Microsoft Copilot that Cisco Systems revealed this week during WebexOne 2025. The era of ...

"Cisco's new Webex Receptionist effectively challenges competitors RingCentral and Zoom with its simple and intuitive interface," wrote Brent Kelly, Principal Analyst at Omdia in an emailed statement.

University Technology is offering a software-based phone service (softphone) called Webex Calling. This service allows CWRU faculty and staff to make and receive ...

"AudioCodes is now a certified partner for Webex Calling," said Amey Parandekar, Vice President, Product Management, Webex Calling. "AudioCodes' solutions enable service providers and partners to ...