ATLANTA, GA--(Marketwired - October 05, 2016) - Jacada Ltd. (JCDAF), announces that its Visual IVR solution is now available for customer demonstrations using the Cisco® dCloud demonstration platform, ...

TEL AVIV, Israel--(BUSINESS WIRE)--CallVU, the leading provider of innovative Omni-Channel solutions that enable organizations to engage customers in their channels of choice, announced today the ...

Jacada, a provider of customer service technology, today announced the public availability of Visual IVR for Avaya. Designed to improve the customer experience with traditional voice IVR systems, ...

Zappix, a provider of visual IVR technology and mobile app authoring, has released an improved visual IVR app–building platform to help even nontechnical users build and maintain their own mobile and ...

Thanks to the emergence of visual interactive response technology, the frustration of listening to numerous menu options before eventually being able to speak to an agent at a call centre is no longer ...

ATLANTA, GA--(Marketwired - June 22, 2017) - Jacada, Ltd., (JCDAF) a leading global provider of customer service technology designed to simplify the interaction between businesses and their customers, ...

Can Visual IVR Really Help Callers? 5 Ideal Use Cases Your email has been sent From scheduling to bill payment, discover how visual IVR boosts efficiency and increases satisfaction with customer ...

BURLINGTON, Mass., Oct. 2, 2019 /PRNewswire-PRWeb/ -- The partnership between Zappix, a leader in on-demand customer service, and Unimonica, a leader in cutting edge telecommunications technology, ...

Zappix's development of its Visual IVR customer service platform is informed by research showing that 77% of consumers report that valuing their time is the most important element of good service.

Begin calls in context, reduce cart abandonment, and allow customers to self-service their order status inquiries. Jacada Visual IVR allows you to offer a high-touch customer experience to close more ...

Zappix witnessed the combination of new enterprises and organizations utilizing its Visual IVR service, a peak season for customer service in the retail industry, and the mainstream adoption of ...