In this new work-from-anywhere environment that we're all in thanks to the COVID-19 pandemic, cybersecurity, trust, and protecting customer data is more important than ever. In conjunction with ...

A year ago, Marc Benioff declared Salesforce would lead an AI revolution. Insiders are still waiting for it to begin.

Salesforce CEO and founder Marc Benioff said the company now relies on artificial intelligence for 30% to 50% of its entire workload. The software giant, like many other tech companies in Silicon ...

Salesforce CEO Marc Benioff dismisses fears of widespread AI-driven job losses, asserting that AI primarily augments human capabilities. Despite Salesforce's aggressive adoption of AI, automating a ...

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s customer service operations. The company is working to sell AI features that ...