Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

The term “user experience,” abbreviated UX, is an often misunderstood and confusing concept for many in the design, development and marketing world. Understanding how to implement and improve UX takes ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, businesses are creating better user experiences by integrating AI technologies into ...

User experience is changing as AI improves design and research, leading to smoother, more engaging interactions that create trust and connection. Both user experience (UX) and artificial intelligence ...

When creating software and apps, businesses should strive for a user experience that doesn't exploit others. Here's how to keep ethics a priority.

Design thinking is, at its core, a process of empathizing with the user. The methodology has been successfully used in many industries to drive human-centred innovation, resulting in the creation of ...

Product and User Experience Design students work on physical products in the workshop. The new program combines physical and digital elements of user experience. (Katelyn Dayley) BYU’s industrial ...

Tasha Markovich likens the process of user experience design to the scientific method we all learned in middle school. You start with a question, create a hypothesis as a possible solution and conduct ...

Forbes contributors publish independent expert analyses and insights. Startup founder in retail tech. If you have ever wondered why some apps make you fall down a rabbit hole of fun, while you cannot ...