In the unpredictable realm of business, crisis management is a crucial skill. A strong ticketing system can be an invaluable tool in navigating these challenges effectively. This blog post delves into ...

OTRS Group launches the new customer support software solution ‘OTRS Business Solution™’ with Customer Chat and Ticket Timeline View OTRS Group launches the new customer support software solution ...

Long Beach Ticketing Software Provider Will Move to Irvine This Month Paciolan Systems, a ticketing software provider, plans to move its headquarters from Long Beach to Irvine this month, just a few ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Alibaba Pictures Group, the Hong Kong-listed movie unit of Chinese e-commerce titan Alibaba Group Holding, has agreed to buy a supplier of cinema-ticketing system for 830 million yuan($ 134 million).