Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

The phone rings, and the person on the line claims to be calling from a trustworthy tech company like Microsoft or Apple. There’s a problem with your computer, he says–perhaps it’s infected with ...

The FTC is amending its Telemarketing Sales Rule (TSR) to better protect consumers from tech support scams. The new rules cover not just incoming telemarketing calls but also outgoing calls from ...

Best Buy must get some huge margins from its Geek Squad tech support service, because it seems like everyone wants to copy that model of overcharging noobs for help with tech installations and ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

I think that the senior-level execs that make the decision to centralize tech support services derive a false sense of security from the information processing capabilities of the systems they install ...

86 percent of renters indicated that integrating a tech support service into their building could notably enhance the positive brand perception for property management companies ATLANTA--(BUSINESS ...

Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one’s right for your business. Answering services and call center services both ...