Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

Oracle's database software is still widely used, but cloud computing has disrupted its business model. There's no doubt the company is losing mindshare among developers and start-ups. A free developer ...

MongoDB's growth is driven by Atlas, which saw a revenue share increase from 23% in 2019 to 70% in 2025, with ARPU growing at 20.54%. MongoDB ranks sixth overall in the database market but is the ...

Snowflake Inc. has acquired Datometry Inc., a startup that developed software for porting workloads between databases. The ...

Third-party support provides Oracle Database customers with significant cost savings and premium support, allowing organizations to focus their resources toward AI/ML and LLM initiatives Rimini Street ...

Kevin Dallas, who took over as EDB’s CEO in August 2023, talks about his first six months at the company in a wide-ranging interview with CRN, including his creation of a long-range strategic ...