At my job, we recently tried to upgrade our help desk to HEAT based incident and change management system. We bought an out of box implementation from a third party and it proved to be a less than ...

A custom help site will fill in the gaps when the general information in the native SharePoint help center falls short. Usable, always available custom help sites can help businesses achieve the ...

Microsoft plans to improve usability aspects with its forthcoming SharePoint Server 2016 product, but people still will need help when it arrives. And that's where Asif Rehmani comes into play. He's ...

SharePoint 2019 preview has just been released. Here are six features that are coming and six that are going. Earlier this year, Microsoft shared a sneak peek of some of the new features it intended ...

Microsoft SharePoint is a product that invades your company culture, in a good way. “In its most basic sense, SharePoint is an intranet, used primarily by companies to increase collaboration and ...

I recently got a marketing job at a company that makes software supporting high availability/disaster recovery for Microsoft server products. My position entails traveling to trade shows and providing ...

Microsoft this week released a new "SharePoint Build to Build Update Playbook" for IT pros who update SharePoint Server installations. The playbook is an Excel-based best practices guide that was ...

Thinking about converting your classic SharePoint intranet to modern? Use these great recent resources to guide and inspire your planning. Based on the exciting changes that are rolling out for modern ...