As the nation grapples with the COVID-19 pandemic, in-person life has been paused and the concept of "social distancing" has become part of our everyday vocabulary. Eventually stay-at-home orders will ...

Digital delivery helps legal professionals deliver and receive service of process more efficiently, allowing more time for document review and response NEW YORK, September 10, 2025--(BUSINESS ...

The “People, Process, Technology” framework has effectively guided many initiatives and projects over the years and produced valuable data for reports and business metrics. Now, we are innovating the ...

Digital delivery helps legal professionals deliver and receive service of process more efficiently, allowing more time for document review and response NEW YORK–(BUSINESS ...

Get the latest federal technology news delivered to your inbox. The Biden administration is fleshing out a plan to organize government services around the needs of Americans and not around agency org ...

The discipline of service delivery has big changes in customer expectations during the pandemic. Rapid, contactless delivery is now a prerequisite, and many organizations are turning to advanced ...

The White House wants to fundamentally change the way Americans access government services and benefits by focusing on the "life experiences" of those seeking assistance. The effort was teed up in a ...

The coaching industry, like many professional services, has traditionally relied on direct, personal interactions. But in today's digital age, this is no longer enough. Coaching clients now expect a ...

The Ministry of Foreign Affairs says it has cleared over 40,000 passport backlogs to end years of delays that inconvenienced ...