Salesforce’s (NYSE: CRM) Q3 results and guidance weren’t spectacular compared to the analysts' forecasts, but beauty depends on perspective; it is in the eye of the beholder. Despite delivering mixed ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

New Einstein 1 Data Cloud is now natively integrated with the Einstein 1 Platform, so customers can connect any data to create a unified profile of their customer, and infuse AI, automation, and ...

Salesforce has been in the news for a lot of non-product reasons of late, so it would be understandable that the company wants to bring the focus back to the business of selling software and away from ...

(Reuters) -Salesforce (CRM) said on Monday its artificial intelligence platform "Agentforce 360" would be available globally across its suite of cloud-based tools to help clients automate routine ...

Salesforce Inc. is going all-in on artificial intelligence agents with this week’s announcement of Agentforce 360, an enterprise-wide platform that infuses agents into nearly every application the ...

Another tech firm is jumping on the AI bandwagon, with Salesforce announcing that it would incorporate its own iteration of ChatGPT into its customer relationship management (CRM) software. The ...

(Reuters) -Salesforce (CRM) expanded partnerships with OpenAI (OPAI.PVT) and Anthropic (ANTH.PVT) to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

Salesforce's (NYSE: CRM) Q3 results and guidance weren't spectacular compared to the analysts' forecasts, but beauty depends on perspective; it is in the eye of the beholder. Despite delivering mixed ...