We analyze learning and knowledge transfer in a computing call center. The information technology (IT) technical services provided by call centers are characterized by constant changes in relevant ...

Most leaders want to be liked and respected. They also want to inspire high performance. Fortunately, both are possible simultaneously. But it doesn’t happen without mindful attention to engagement.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. New products and services are the lifeblood of any business, especially in technology.

But if you skip the process, you don’t learn. You lose touch with the intelligence – the full context. And then you can’t ...

ROME (AP) — Pope Leo XIV marveled at the “huge learning curve” he has taken on as pontiff and likened some aspects of the job to jumping “in on the deep end of the pool very quickly,” in excerpts of ...

Many preschoolers take a surprisingly long and bumpy mental path to the realization that people can have mistaken beliefs — say, thinking that a ball is in a basket when it has secretly been moved to ...

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ROME -- Pope Leo XIV has marveled at the "huge learning curve" he has taken on as pontiff and likened some aspects of the job to jumping "in on the deep end of the pool very quickly," in excerpts of ...

As part of our series Learning Curve, NPR's Rachel Martin talks to Cassie Piggott, a teacher in Rutherford County, Tenn., who resigned rather than go back to the classroom during the pandemic. A lot ...

Guerschon Yabusele is operating on a steep learning curve, according to his new head coach, and it has looked like that. Yabusele, 29, has struggled to find his footing this preseason, while ...