All software requests require advance IT clearance, and must now be made through ShopBlue. This is a change from previous procedures. This new process ensures that all software purchases receive ...

Getting management to accept the up-front purchase costs as well as ongoing support charges of a software purchase can be impossible without the right justification. How do you get management to ...

The first step is to review the list of available software to see whether what you wish to acquire is already supported by ITS. The list can be viewed in ServiceNow ...