Upton, David M. "Designing, Managing and Improving Operations, Module 1: Designing, Managing and Improving Operations Processes." Harvard Business School Teaching Note 697-065, February 1997. (Revised ...

Human capital is becoming more critical as the global economy becomes more information intensive and service intensive. Although information systems (IS) researchers have studied some dimensions of ...

The majority of recent empirical papers in operations management (OM) employ observational data to investigate the causal effects of a treatment, such as program or policy adoption. However, as ...

Thank you for printing the lively article “A Storied Approach to Operations Research” (Notes from Academe, June 14), about Gene Woolsey of the Colorado School of Mines. ... I was especially struck by ...