SEATTLE, April 6, 2004 — At the annual Microsoft Most Valuable Professional (MVP) Summit, Microsoft Corp. executives announced the Community Solutions Content Program for Microsoft Knowledge Base, key ...

Microsoft has acquired Parature, a customer service SaaS provider, for $100 million, according to sources close to the deal. The Parature acquisition gives Microsoft Dynamics, its CRM platform, a ...

This post talks about the best free knowledge base software available for Windows 11/10. A knowledge base software is basically a database that is used for creating, storing, organizing, and managing ...

There is no shortage of note-taking and PKM software out there. Like many, I've experimented with endless tools to build an effective system to manage ever-growing information. Surprisingly, the ...