Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.

DALLAS — March 27, 2006 — At Convergence 2006, the Microsoft Business Solutions Group’s customer conference, Microsoft Corp. today announced that Microsoft Dynamics™ CRM is introducing new programs ...