ManageEngine ServiceDesk Plus vs. Freshservice: Help Desk Leaders Face Off Keeping employees happy and engaged during a pandemic is difficult, but an effective help desk can be a key part of the ...

Dubai, UAE ManageEngine, the real-time IT management company, today announced that it is bringing a unified approach to enterprise service management with an update to the cloud version of its ...

With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...

ManageEngine has launched the ServiceDesk Plus iPhone app that incorporates voice-recognition technology for IT professionals so they can make commands, dictate notes and do any number of other tasks ...

ManageEngine, a real-time IT management company, has released theServiceDesk Plus-MSP iPhone app, a voice-enabled mobile app for managed service providers (MSPs) running an IT help desk. The ...

Help desk solution provider, ManageEngine, has launched a ServiceDesk Plus solution which aims at enhancing productivity. The ServiceDesk Plus is built on Information Technology Infrastructure version ...

Handling support requests is about more than just answering the phone. It's also essential to track and manage support issues from the initial inquiry to the ultimate resolution. That's where help ...

When the big guns of service management software are too pricey for your budget and demanding of your staffing resources, where do you turn? ManageEngine has been a good choice for Alex Walker, IT ...

I am sure that you have heard all about POPI compliance lately, but we wanted to shed more light on POPIA, specifically for IT professionals to understand how it all fits together with regards to your ...

Dubai, UAE — ManageEngine, the real-time IT management company, today announced its strategy for advancing the state of IT management and aligning IT with business objectives. Parent company Zoho ...