Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

华盛顿州雷德蒙德 – 2010年3月18日–微软公司宣布，总部设在荷兰的全球领先叉车制造商Mitsubishi Caterpillar Forklift Europe BV公司(MCFE)在部署Microsoft Dynamics CRM后获得Gartner 优秀CRM客户服务奖。Gartner Research和1 to 1 Media将这一奖项授予集战略、技术和执行于一体的优秀 ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

CTI论坛(ctiforum)7月21日消息（记者 杨佳林）：方太利用 Microsoft Dynamics CRM提供统一的信息平台进行信息化、高水平管理售后服务，提升客户满意度。 “Microsoft DynamicsTM CRM帮助我们建立了统一的售后服务管理平台，整个系统是非常成功的，提升了我们的服务水平和 ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft's CRM revenue appears to be growing at a 26 percent clip for a 2012 grand total of $1.13 billion according to Gartner, but the numbers may not be what they appear. Ray Wang, principal of ...

For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.