Edward and Lynn Kaufman bought a dozen new windows from Lowe’s last year. They were installed by a Lowe’s subcontractor who did a terrible job, the couple said.

Edward and Lynn Kaufman bought a dozen new windows from Lowe’s last year. They were installed by a Lowe’s subcontractor who did a terrible job, the couple said. If you purchase a product or register ...

New windows are a big investment. That’s why when it was time to replace the windows in their Secaucus home, Lynn and Edward Kaufman decided to go with a company that did right by them before. If you ...

New windows are a big investment. That’s why when it was time to replace the windows in their Secaucus home, Lynn and Edward Kaufman decided to go with a company that did right by them before.

For 20 years, Perry Finch has been what is called an independent installer for Lowe’s, wearing the company’s uniform and hat as he put in thousands of doors and windows in homes and offices all over ...