In the extensive literature on learning curves, scholars have ignored outcome measures of organizational performance evaluated by customers. We explore whetehr customer dissatisfaction follows a ...

This is a preview. Log in through your library . Abstract To improve operational efficiencies while providing state of the art healthcare services, hospitals rely on information technology enabled ...

If you don’t read past this first paragraph, remember just two things: You almost never move up a learning curve, only down. And the steeper the curve, the easier the learning. Learning curves were ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Suzanne is a content marketer, writer, and fact-checker. She holds a Bachelor of Science in ...

Danial Asmat (Antitrust Division, U.S. Department of Justice) has an interesting paper on Collusion Along the Learning Curve: Theory and Evidence from the Semiconductor Industry. ABSTRACT: This paper ...