Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

In order to meet these challenges, it is essential for firms within the middle market providing guidance to clients on employment law issues to proactively establish, maintain, and consistently update ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

Think you’ve got procurement problems? Try buying battleships. The Naval Sea Systems Command (NAVSEA), which engineers, builds and supports the entire U.S. Navy fleet, manages more than 130 ...

The past year created dramatic shifts in how organizations operate, provide products and services, interact with customers and partners, and support work strategies. Flexibility, agility, and the ...

NASA longstanding “Lessons Learned” database is underutilized and may be outdated and no longer viable, according to a new report from the agency’s Inspector General, Paul Martin. The space agency’s ...

How Xerox got its engineers to use a knowledge management system Your email has been sent Xerox found a way to cut costs and share institutional knowledge with a knowledge management system that gives ...