When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Did you freeze up the last time an interviewer opened a question with "Tell me about a time when…"? That's a behavioral interview question, and many interviewees find them tricky to handle. Job ...

Welcome to Pressing Questions, Fast Company’s mini advice column. Twice a week, Deputy Editor Kathleen Davis, host of The New Way We Work podcast, will answer the biggest and most pressing workplace ...

Not so much a question, as it is a requirement for an interview. Be sure to have a succinct elevator pitch ready to fire off that aptly describes your background. 2. What are your strengths? Instead ...

Forbes contributors publish independent expert analyses and insights. Robin Ryan is a career counselor who covers job search and careers. After mailing out dozens of resumes, your dream job calls to ...

More than half of recruiters admit to asking this as a first question in an interview. This question is intended as an icebreaker but feels vague. Here’s what to say and what not to say. In a ...

Don’t be stumped in your next job interview. These tips can help. By Bryan Clark In its simplest form, a job interview is an attempt to impress someone at the other end of the table. Your résumé and ...

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A CEO has revealed the one answer to a common interview question that will stop him from hiring you. When candidates for a new job are asked when they can start, they may assume the sooner the better.