Dallas County has named Justine Tran as its new chief information officer. In that position, she will be responsible for improving the county's IT infrastructure. Tran previously has directed the city ...

As public-sector organizations look to improve their IT processes and IT Service Management (ITSM) maturity, many are implementing ITIL best practices. ITIL stands for Information Technology ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today’s enterprise landscape, the CIO operates like a diversified business, managing ...