RingCentral RingCX is out-of-the-box cloud software. It’s for companies wanting to offer the best customer services and technical support in-house; it’s ideal for companies wanting to train and ...

NEW YORK--(BUSINESS WIRE)--Marchex (Nasdaq: MCHX), a mobile advertising analytics company, announced the launch and general availability of Marchex Display and Video Analytics. For the first time, ...

It's easy for marketers to assume that anything having to do with inbound phone calls is the realm of the contact center. Your awesome marketing gets prospects on the phone, the reps make the sales, ...

Marketers are using call analytics platforms to identify the rich data and consumer insights hidden in the growing volume of inbound calls. Call analytics platforms are one of the few martech systems ...

Invoca, a provider of cloud-based inbound call marketing technology, announced Invoca Signal, its new voice and call analytics platform designed to analyze inbound calls and automate the next steps ...