紫羚云以自主研发的IT服务管理（ITSM）软件为核心，产品已在金融、互联网、物流、制造业等行业应用落地 36氪获悉，紫羚云已完成数千万元A轮融资，本轮融资由腾讯产业生态投资领投，嘉为科技跟投。据悉，本轮融资资金将主要用于产品研发、团队扩充、市场 ...

ITSM is more than service management; it’s a framework for supporting business needs. As new technology moves in and digital transformation takes hold, ITSM strategies must grow and adapt. IT service ...

TeamDynamix Outlook: Key Trends for ITSM in 2025 – The Rise of No-Code Automation and AI is Driving Agility and Easing IT Teams’ Burden Amid Increasing Demands COLUMBUS, Ohio--(BUSINESS WIRE)--IT ...

SolarWinds, the provider of simple, powerful, secure observability and IT management software, is debuting an innovative consultative offering designed to empower organizations to achieve successful ...

Launching in Q1 this year, ITIL 4 is a major overhaul of the popular ITSM framework that adds more clarity for businesses trying to automate, streamline and implement ITSM processes. ITIL-based ...

Jira first launched in 2002 as a simple bug-tracking and project management tool for teams, but over the years, it has evolved into a powerful IT service management (ITSM) platform. Now, Atlassian is ...

AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

Without a modern ITSM platform, state and local agencies may struggle with operational inefficiencies, security and compliance risks, and resource constraints. Public-sector IT leaders face an ...