If your computer is frozen, press and hold the power button until everything shuts off. Wait 30 seconds and turn it back on. Jim Rossman / TNS One of the cardinal rules of computer support is, “If ...

I was recently speaking to a friend who said that her home internet goes down at least once per day. She wanted to know if anything could be done to prevent it. I asked what she did now, and she said ...

One of the cardinal rules of computer support is: “If it’s not working, reboot it.” I wrote about this last year, but judging from the questions I’ve received recently, it’s worth revisiting. If you ...