There's lost of ways to help your friends and family solve their tech problems. You can send them links to Lifehacker ...

Sure, I could write a whole How-To on rolling your own “Back To My Mac.” It involves port forwarding, obtaining a Dynamic DNS, blah blah blah. Or you could use the iPhone app LogMeIn Ignition [iTunes ...

The release notes are vague, mentioning that the update contains "important bug fixes and security updates and is recommended for all users." Also: How to remotely access and control someone else's ...