Chloe Holyoak’s laptop has a cracked screen. She wants to know how to fix it. You’ve got a number of options. Few of them are good. If your laptop is young enough to still be under warranty, and if ...

Microsoft is offering free repairs for cracked screens of the Surface Laptop 3, which have been happening under mysterious circumstances. Microsoft has now responded after an investigation into the ...

Some laptops are remarkably resilient. Others, not so much. But all succumb to wear and tear over time. Batteries decline, screens malfunction, keyboards fail (and shed their keys). Before calling for ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...