As Peter Amstein squeezes through a warren of equipment racks draped with wire and crammed with whirring machines, he offers a cheerful warning. "There are exposed electrical terminals, probably ...

VoIP stands for Voice over Internet Protocol. It’s a technology that lets you make phone calls using your internet connection instead of a traditional landline. VoIP systems are a great solution for ...

A new report says Maryland should press forward with plans for a nonemergency 311 call system assisted by artificial ...

Peter Amstein, a volunteer who serves as president of the Connections Museum board, says early phone technology shaped his IT career. (L. Tremaine) As Peter Amstein squeezes through a warren of ...

Screening, Greeting, and Hold Music: moved to Phone > Call rules and voicemail Call Handling (Work hours, After hours, Forward all calls, and Custom rules): moved to Phone > Call rules and voicemail ...

Analog phones may be nearly obsolete today, but having served humanity for well over a century they’re quite likely to pop up in drawers or attics now and then. If you’ve got a few of them lying ...

The switch from analog telephone exchanges to a purely digital network meant a revolution in just about any way imaginable. Gone were the bulky physical switches and associated system limitations. In ...