Until last year, the Pittsburgh-based Port Authority of Allegheny County had no centralized system for handling help desk calls from its 872 users. The agency’s 22 support representatives were ...

FREMONT, USA: Web Help Desk, provider of practical, flexible and comprehensive ITSM help desk software, announces integration with Microsoft System Center Configuration Manager (SCCM), formerly ...

A new software as a service solution from HP, Service Anywhere, aims to help organizations more quickly resolve IT incidents, while ensuring availability of critical IT systems. HP Service Anywhere ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Today, Aerospike announced that The Trade Desk, Inc. —a global demand-side platform in real-time bidding advertising—has scaled globally thanks to the Aerospike ...

Customer relations don’t stop after the products are delivered or the services are completed; they can actually begin at that point. A strong aftersales team can greatly impact a company’s goal of ...

Ever run into weird and unexplainable issues on your PS4? Is performance starting to slow down while in the home menus, or maybe games are running worse than they used to? In this week’s PlayStation ...

EDS has won a seven-year, $34 million subcontract from Sytel Corp. to help modernize the U.S. Citizenship and Immigration Services records management programs. The companies will provide planning, ...