As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

Almost two decades ago, the landmark report “To Err is Human” compelled healthcare to address the large numbers of hospitalized patients experiencing preventable harm. Concurrently, it became clear ...

Lean Six Sigma is a continuous improvement methodology that focuses on the elimination of waste and reduction of variation from manufacturing, service and design processes. The Lean methodology aims ...

PHOENIX--(BUSINESS WIRE)--University of Phoenix graduate nursing program uses the Agency for Healthcare Research and Quality’s (AHRQ's) Quality Indicators (QI) Toolkit as a learning tool to help ...

“At the heart of improvement is small testing for change,” says Julie Kliger, MPA, BSN, RN, founder and principal of The Altos Group. Ms. Kliger has learned the value of conducting small tests of ...