One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Before we had gaslighting and narcissism, passive-aggressive behavior was considered a major faux pax. It still is and for good reason. But let's back up a second—what exactly is "passive aggression"?

Have you ever had to deal with a sarcastic co-worker? Or maybe you've asked your colleagues for feedback only to find later that they gossiped or spread rumors behind your back. Seventy percent of ...

We all come across people who appear very calm but who we can sense have anger and hostility beneath the surface. The show of calmness is an effort to subtly and discretely hide their real feelings.

Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...

Long-term relationships can be a rewarding yet challenging journey—as the honeymoon phase fades, the reality of everyday life ...

You might think I’m talking about my partners, employees, or customers–and I am. But I’m also talking about myself. That’s right. A few years ago, I discovered that I had a nasty habit of being ...

Most of us have an inner dialogue, that little voice in our heads that crystallizes what we think about what’s happening around us, or to us. And for years, researchers have found benefits to using ...

This post originally appeared on the Crew blog. I used to hate answering questions in class. I mean what if I got it wrong or what if I didn’t say it right? Nope, too many risks. Instead of answering ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...