MyNorthwest.com

Rising jobless claims leads to fewer hours at ESD call center

The Washington Employment Security Department (ESD) is launching a 90-day pilot program to adjust unemployment call center hours in response to a growing backlog of claims, officials announced Monday.
Wenatchee World

ESD extends call center hours as federal shutdown drives surge in unemployment claims

As the second-longest federal government shutdown entered its 27th day, the Washington State Employment Security Department ...