The Union Ministry of Consumer Affairs is cracking down on dark patterns, which are deceptive design tactics used by e-commerce platforms. In a significant move to safeguard consumer rights, the ...

The central government has asked e-commerce companies to undergo self-audits to ensure that their platforms are free of dark pattern-like trade practices. Dark patterns are manipulative tools and ...

23 companies, including Zepto, Eternal's Zomato and Blinkit, Rapido, Paytm, have agreed to comply with guidelines and integrate them into their internal governance and mechanisms From food delivery ...

It is quite commonplace to receive emails citing ‘special offers’ which insist users to take a certain action within the next few minutes, while such offer remains mysteriously available weeks later.

The government's move to clampdown on so-called ‘dark patterns’ used by consumer internet companies to manipulate shoppers into buying more will increase compliance burden on these companies but may ...

Union Minister for Food and Consumer Affairs, Pralhad Joshi, urged all leading online retail platforms to comply with the government’s rules regarding ‘dark patterns’. He warned that failure to adhere ...

New Delhi: The government has called major e-commerce platforms for a meeting to push for stronger measures against dark patterns as well as to discuss penal actions for regulatory violations, the ...