I think it's time that I introduced Sven Esser to you all. I've known him for the past two or so years and have found that he is always thinking about how to take the complex processes that govern how ...

Much like economies, communities and individuals, businesses directly impact each other, especially when they are part of the same value chain. This year alone, a single tanker got stuck in the Suez ...

For far too long, many supply chain leaders have deferred the strategy and operations of customer experience (CX) to commercial and marketing teams. A meaningful opportunity exists though for supply ...

McDonald’s CEO reported that the fast food industry has recorded less patronage in recent months from low-income earners ...