Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

Benevolent by nature, Kartik Jobanputra is a serial entrepreneur and a pro skydiver. He lives life king-size. Founder & MD of smartt-ai.com. Customer service is evolving quickly thanks to the power of ...

Customer service is all about managing emotions. Whether a caller needs help fixing a product or taking care of a task right before the holidays, the customer has come to your team for help. How you ...

STAMFORD, Conn.--(BUSINESS WIRE)--A recent survey of nearly 250 customer service and support leaders across the globe revealed five emerging trends in technology adoption and where service ...

Kelowna, BC – November 07, 2025 – PRESSADVANTAGE – In today’s competitive home services market, plumbing companies face ...

A gulf is opening between customer service leaders and laggards, and the pandemic is widening that gap. Customers and vendors alike want a speedy resolution to any support issues. Increasingly, ...

The Boston Globe is now offering home delivery and digital subscribers more comprehensive control of customer service by launching a new support application that features access to a live customer ...

Freshdesk, an Indian startup that offers a cloud-based customer support platform, has raised $5 million in financing led by Tiger Global Management with previous investor Accel Partners participating.

When something goes wrong with a firearm, knowing specific information about the equipment and manufacturer can help get it back in working order as soon as possible and with few headaches. A customer ...

ATLANTA--(BUSINESS WIRE)--EarthLink, a leading provider of internet and online services, is ranked as the top internet service provider in Customer Satisfaction according to HighSpeedInternet.com’s ...