The Covid-19 pandemic has forever impacted how consumers purchase products and services. To address ever-changing customer behaviors, companies must manage every stage of the buying process by ...

The stakes have never been higher for businesses to become data-driven as they battle against a perfect storm of challenges. Customers have unprecedented product choices across geographies, ...

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In the U.S. it’s common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with customers ...

Database management giant MongoDB says it’s investigating a security incident that has resulted in the exposure of some information about customers. The New York-based MongoDB helps more than 46,000 ...