A faulty keyboard driver can render your keyboard inoperable in Windows 7, which leaves you at the mercy of mouse-only operations. However, Windows offers an easy fix to this problem through the ...

MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

With Apple's launch of the repair extension program for the MacBook plus 2016 and 2017 MacBook Pro keyboards comes uncertainty about how to start it, and what to expect. AppleInsider explains the ...

Matt Elliott is a senior editor at CNET with a focus on laptops and streaming services. Matt has more than 20 years of experience testing and reviewing laptops. He has worked for CNET in New York and ...

There's even a parody song about the problem.

Apple today introduced an updated line of MacBook Pro laptops featuring a new keyboard that the company says will address long-standing consumer complaints about keys that stick, fail to produce ...

Apple has settled a class action lawsuit about its butterfly keyboard. Here's how eligible customers can file a claim for repair reimbursement. Apple agreed to pay $50 million into a settlement fund, ...

Apple's free butterfly keyboard service program for select MacBooks models ended late last week, nearly six and a half years after it launched. With the program now over, it is no longer guaranteed ...

More than a year and a half after some MacBook owners began vociferously complaining about broken MacBook keyboards, Apple is making what it says is a material change in the keyboards in its high-end ...

Apple today launched a keyboard repair program for MacBook and MacBook Pro models equipped with butterfly keys to address complaints over letters or characters that repeat unexpectedly, letters or ...

Apple is announcing an update to its keyboard repair program today. All MacBooks with the so-called “butterfly mechanism” (that’s pretty much all modern MacBooks) will now be fully eligible for ...