Microsoft exposed approximately 250 million customer service records due to what the company called a “misconfiguration of an internal customer support database” used for tracking support cases. Tech ...

Recently, I had the chance to combine my technical writing skills with my experience as a help desk analyst. In checking the Legal Notices section of my local newspaper, I noticed the following ...

A Buzzfeed investigation is questioning the alarming number of sexual assault complaints in the Uber customer service database. Over the weekend, Buzzfeed published screenshots of the Uber customer ...

In brief: Security researchers with Comparitech recently discovered a collection of 250 million Microsoft Customer Service and Support (CSS) records sitting - unsecured - in a database accessible to ...

Microsoft Corp. today disclosed a data breach that exposed 250 million customer records via a misconfigured Elasticsearch database. As is somewhat typical with these exposures, the database was ...