Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Smart IVR refers to Interactive Voice Response (IVR) ...

The Latest Call Center IVR Upgrades Are Slashing Wait Times Your email has been sent Interactive voice response (IVR) systems route calls and handle basic queries ...

As technology is increasing in the world, scammers are also making schemes to cheat people through technology. Recently, cases of cheating have come to light at many places through IVR. Let us tell ...