Yesterday's clipboard is today's desktop PC, a user-friendly (we hope) screen designed to give the agent all available information about the customer, the product, and whatever information he or she ...

I am constantly asked for the perfect call center script that contractors can modify to make their own, but the fact these contractors know they’ll want to change it indicates they already know canned ...

Amsterdam, the Netherlands - Flow Traders Ltd. (Euronext: FLOW) publishes the 4Q 2024 pre-close call script to be used with analysts post the market close on 7 January 2025. Flow Traders will conduct ...