Choosing the right CRM system is not an easy task. There are many options to consider and a failed CRM implementation can be extremely costly, not just in terms of the financial expense, but also ...

Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the world when it comes to managing your customer relationships. Yet, they take ...

The all-new Lawproactive system introduces a proprietary platform that cuts wasted ad spend and delivers highly qualified, ...

You have a lot to look forward to next month at Call Center and CRM Demo and Conference. The name of the show reflects the reality of customer relationship management (CRM), which originates in your ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

Looking to find the best CRM for contractors? Explore our top picks and find the right CRM software for construction projects. Construction companies, agencies, and general contractors can all greatly ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

Ready access to myriad information sources has put B2B buyers in charge of the sales process. They decide when they’re ready to engage with a sales rep. In response, B2B sellers are being forced to ...

Gartner’s latest CRM market share reports that the worldwide CRM market grew 13.7% from $18B in 2012 to $20.4B in 2013, with 41% of all systems sold in 2013 being SaaS-based. Primary growth drivers ...