SAP moved on two fronts Tuesday to update and expand its software portfolio, unveiling a new suite of cloud-based CRM applications that incorporates technology from several recent acquisitions and a ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

Every time people post an update, “like” a page, or otherwise engage with social media, their movements are tracked, followed and recorded. For businesses, this data is a gold mine of information ...

Pipelinersales Corporation, a top-rated provider of enterprise-class CRM solutions, is assisting mining companies worldwide in optimizing operations, enhancing stakeholder collaboration, and ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) tools have come a long ...

Attend ABTA’s CRM and data management training day to improve and develop your understanding of customer relationship management and ensure your marketing data strategies are fit for purpose. This ...

CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management. When a ...

76% say less than half of their CRM data is accurate and complete, which creates AI implementation failures and severe financial consequences Based on insights from 602 CRM users and administrators ...

Forbes contributors publish independent expert analyses and insights. Exploring Cloud, AI, Big Data and all things Digital Transformation. If customer experience is the center of digital ...